Privacy Policy
Effective Date: January 25, 2024
Welcome PayLineGlobal Privacy Policy
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your choices regarding this information.
This privacy policy covers how PayLineGlobal protects and uses the collected information about the users who visit or use our Services (collectively or individually, "you" or "Users").
The purpose of the Privacy Policy informs you about the information we collect, share and protect when you visit or use the PayLineGlobal payment platform (the "Service"). By using the Service you agree with the Terms and thiis Privacy Policy. This Privacy Policy applies to all personally identifiable information collected on the platform (Website and Mobile Apps) where this Privacy Policy is posted. You must be at least 18 years old to use the PayLineGlobal service. Please note if the user is under the age of 18, the user must get consent of a parent or legal guardian to access the Service. PayLineGlobal does not knowingly collect or maintain personally identifiable information from persons under the age of 18 years. If PayLineGlobal finds out that personally identifiable information of those under the age of 18 years has been collected on our website or through our Service, then PayLineGlobal will take the appropriate action to delete the information.
Scope and Consent
When you sign up at PayLineGlobal platform, You accept this Privacy Policy to access or use our products, services, content, features, technologies or functions offered on our platform and all related sites, applications, and services (collectively “PayLineGlobal Services”). This Privacy Policy is intended to govern the use of PayLineGlobal Services by our users (including, without limitation those who use the Services for their online selling or business or digital purchases) unless otherwise agreed through contract. We may amend this Privacy Policy at any time by posting a revised version on our website. The revised version will be effective as of the published effective date. In addition, if the revised version includes a substantial change, we will provide you with 30 days’ prior notice by posting notice of the change on this page. After this 30-day notice period, you will be considered as having expressly consented to all amendments to this Privacy Policy.
This Privacy Statement details the PayLineGlobal policies with respect to the handling of personally identifiable information ("Personal Information") submitted to or otherwise collected by PayLineGlobal via website(s), mobile app(s), and/or while providing its payment processing, payment security and fraud management solutions and services (collectively the “Services”).
Personal Information
Personal Information is data that can be used to identify users. We collect Personal Information any time the Services are used. The Personal Information collected includes information provided to us directly by users and/or provided to us by merchants or financial institutions. The collection of Personal Information described herein is necessary for use of the Services. This information includes but is not limited to: Customer Name, Contact Information (Email, Phone, Address, ..), Order Details, Payment Info, IP Address, Device Details, Service Used, and other information that maybe collected via our social and support channels.
We collect the following types of personal information in order to provide you with the use of PayLineGlobal Services, and to help us personalize and improve your experience of usage and services offered. Information we collect automatically: When you use PayLineGlobal Features and Services, we collect information sent to us by your computer, mobile phone or other accessing devices includeing, not limited to the data about the pages you access, IP address, device type, unique identifier (device id), location information, statistics on page views, referring links, and standard other information. We also collect anonymous information through our use of cookies and web beacons.
Information you provide to us: We may collect and/or store any information you provide us when you use our Services, including when you add information on a form, add or update your account information, participate in community discussions, comments, or dispute resolutions, or when you connect with us.
When you use our Services, we collect information about your transactions and activities. By communicating with PayLineGlobal, you acknowledge that your communication may be overheard, monitored, or recorded without further notice. We may also obtain information about you from third parties such as credit bureaus, financial institutions and identity verification services. You may choose to provide us with access to certain personal information stored by third parties such as social media sites (e.g., Facebook and Twitter). The information we may receive varies by site and is controlled by that site. You agree that PayLineGlobal may collect, store and use this information in accordance with this Privacy Policy.
In order to help protect you from fraud and misuse of your personal information, we may collect information about you and your interactions with PayLineGlobal Services. We may also evaluate your device that is interacting with our platform to identify any malicious software or activity. We give you the ability to connect with PayLineGlobal Services using a mobile device, either through a mobile app or via a mobile optimized website. The provisions of this Privacy Policy apply to all types of access and use of our services.
Customer Data and Cardholder Data
We don sell, exchange, or in any case move to outside gatherings by and by recognizable data. This does exclude confided in outsiders who help us in working our platform, leading our business, or adjusting, since those gatherings consent to keep this data private. When you browse PayLineGlobal's website, we may collect information that you voluntarily provide us via online forms and questionnaires, including information you may provide about your business in order to apply to become a Merchant, or thereafter if you use any of our online Merchant services.
PayLineGlobal's website is intended for ethical use only, and we collect, retain and use information about visitors to our websites only for specific business purposes, to respond to requests for information about our products and services, to administer the website or improve site performance, to provide customer support, for security purposes and to combat fraud (example: to protect against unauthorized access to PayLineGlobal systems, or User / Merchant accounts and information), to generate broad statistical and demographic information, and to comply with certain laws, regulations, and card association rules and regulations.
When you link to PayLineGlobal's website from the website of any third-party advertiser, we may receive information about you from such third-party, including your contact information and information stored in "cookies" on that third-party's website. Please check the privacy policy of these websites concerning what information may be collected and shared with PayLineGlobal. Such information is used by us only for the purposes above with respect to information collected directly from you at our own website.
When you complete and submit a form on our website, send us an e-mail, or contact us in general, PayLineGlobal may store the inquiries and their contents. Information you submit via an inquiry is collected only with your knowledge and active participation, and may be used by PayLineGlobal to respond to your inquiries, to update you, to contact you, to inform you of services of PayLineGlobal or its partners, and for business purposes. Information collected during an inquiry will not be sold or otherwise disclosed to any third party; provided that such information may be shared internally with our affiliated entities for the business purposes.
When you submit an application to obtain a User account or a Merchant account, you will be required to provide us with certain information about you, your business, and its owners and officers, which may also act as guarantors of the Merchant's obligations. PayLineGlobal may also obtain and store information about the Merchant, and its officers, owners and guarantors, from consumer reporting agencies, credit bureaus, relevant financial institutions, and other entities. PayLineGlobal may use, retain and disclose this information to comply with any applicable federal legislation requiring PayLineGlobal to obtain, verify, and record information that identifies each entity with which it establishes a Merchant relationship, and evaluate your eligibility for a User or a Merchant account, which may involve disclosure to relevant financial institutions. PayLineGlobal may also use your information to contact you about other PayLineGlobal features and services.
PayLineGlobal may use, or disclose your information to third parties for the additional purposes of facilitating and completing user-action or merchant-initiated or authorized transactions, complying with laws, including credit reporting laws, card association rules, assisting in preventing fraud, or informing you about general company news, product updates, feature developments, card association rules, and industry trends.
A customer (end user) who purchase through PayLineGlobal a product or a service from a Merchant using a credit/debit card, or any other method of payment is required to provide the right information in order to make the purchase such as the customer name, email, phone and credit card details. Our Merchants may transmit certain parts of this information to PayLineGlobal for the purpose of processing the transaction. We may disclose such Cardholder Data to banks, processors, credit and debit card organizations and associations, and other financial institutions that are involved in the course of effecting the transaction represented by the Cardholder Data. We will not disclose Cardholder Data to any third party, except to facilitate and complete transactions submitted, or for providing services to our Users and/or Merchants, or to comply with laws or the rules and regulations of the respective card organizations or other payment entities (example:. Visa, MasterCard, American Express, ..). In addition, PayLineGlobal may share certain Customer Data (but not Cardholder Data) with its affiliated entities for marketing and business purposes.
How we use the Information
Our main purpose in collecting information is to provide you with a secure platform, smooth interface, efficient usage, and customized experience. We may use your personal information to provide PayLineGlobal Services and support, to process transactions and send notices about your transactions, to verify your identity during account creation and password reset processes, to resolve disputes, collect fees, and troubleshoot problems, to manage risk, or to detect or prevent and/or remediate fraud or other potentially prohibited or illegal activities, to detect or prevent violations of policies or applicable user agreements, to improve the Services, to measure the performance of the PayLineGlobal Services and improve their content and layout, to manage and protect our information technology infrastructure, to provide marketing and advertising, to provide service updates, and deliver promotional offers based on your communication preferences, to contact you, and to compare information for accuracy and verify it with third parties.
Provide and Improve Services: We use your information to provide and improve the PayLineGlobal platform and services, such as processing payments, sending and receiving money, and managing your account.
Prevent Fraud and Protect Users: We use your information to prevent fraud and protect users from illegal or unauthorized activity.
Compliance: We may use your information to comply with laws and regulations, such as reporting suspicious activity to authorities.
Marketing: We may use your information to send you marketing communications about PayLineGlobal products and services, unless you opt out.
Sharing Information
We share your information with service providers who help us operate the PayLineGlobal platform and services. These service providers are contractually obligated to keep your information confidential and use it only for the purposes authorized by PayLineGlobal.
We may share your information with law enforcement or regulatory authorities if it is required by law or necessary to protect the rights of others.
We may also share your information with other third parties with your consent, such as when you link your PayLineGlobal account to another service.
The Security and Protection of Information
We take security seriously and have implemented various measures to protect your information, such as encryption and access controls. We follow strict procedures to ensure that your personal and financial information remain secure and to prevent any unauthorized access or disclosure, that's why we have put in place up to date procedures to protect your information online.
We use secure socket layer (SSL) to encrypt all of your personal and financial information during transactional processes. We also use encrypted passwords, 2FA security, validations, KYC, firewall, etc. We also perform annual audits to ensure our handling of the information aligns with industry guidelines. We are working according to the PCI DSS Level 1 compliance for service providers, which is the highest level of compliance available. Additional information regarding the PCI can be found at: https://listings.pcisecuritystandards.org/pdfs/pci_fs_data_storage.pdf
Responsibility of Users and Merchants
Users are required to protect their passwords and never share their passwords with anyone (PayLineGlobal Support will never ask for your password or sensitive details), users and merchants can enable the 2FA Security on their accounts for a higher level of security access. Merchants are also required to comply with various rules and regulations of the various credit and debit card organizations and networks relating to the security and safeguarding Cardholder Data, including, but not limited to, PCI, CISP and SDP. Merchants may be required to undergo periodic third-party data security assessments and periodic network scans to ensure that appropriate security measures are in place.
Your Choices:
You can access and update your account information at any time through your account settings.
You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any marketing email.
You can control your cookie preferences in your browser settings.
Cookies
The PayLineGlobal platform use cookies to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We use cookies to keep an update of your visit or referral/ sponsor details to keep track of the sales of our members
One of the primary purposes of cookies is to provide convenient features to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize PayLineGlobal's pages, or register with the PayLineGlobal site or services, a cookie helps PayLineGlobal to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses and so on. When you return to the same PayLineGlobal website, the information you previously provided can be retrieved, so you can easily use the PayLineGlobal features that you customized.
You are able to enable or disable cookies through your browser settings. If you choose to disable cookies, you may not be able to fully experience the interactive features of the PayLineGlobal product and services or the websites you visit.
Tracking Technologies
The PayLineGlobal use cookies or similar technologies to analyze trends, administrate the platform, track users’ movements around the website and/or mobile apps, and to gather demographic information about our use base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your usage of certain features or functions on our website or service.
We may partner with a third party to display advertising on our platform or to manage our advertising on other platforms. Our third party partner may use cookies or similar technologies in order to provide you an advertising based upon your browsing activities and interests.
Payments Safety and Security
The PayLineGlobal goal is to provide you with a secure, safe and convenient online payments and checkout experience. We always protect the security of your information by using Secure Sockets Layer SSL technology for each transmission that encrypts the data. All payments made via a credit/debit card or alternative direct payments must use an SSL-enabled browser.
Using SSL-enabled browsers is advised to protect the confidentiality of your personal and card information while it is getting transmitted over the Internet. When you enter sensitive information (such as e-wallet account details, password, phone number, or card details) and place an order online, we encrypt that information using Secure Socket Layer SSL technology which is the approved industry standard.
Unsolicited Emails (Anti-Spam) Policy
Unsolicited email, also known as spam (received electronically) or UCE (unsolicited commercial email). Almost all of us have opened the inbox of an email account and found an email from an unknown sender. By only sending emails to those who have requested to receive them, we follow the accepted guidelines for permissions-based email. We have a no tolerance spam policy. We do not send any e-mail unless a user or a merchant who has completed a registration or unsubscribe form expresses an interest in our information or products or services, or directly requests it.
The updates about new features, services and benefits is spread through advertising, partner marketing, platform marketing and ethical marketing, so we only build relationships with users and merchants who want to learn more or use our services Each new User or Merchant joining on our platform must accept our terms and privacy which includes our anti-spam policy. Our platform sends automated emails to our users and merchants such as and not limited to (Welcome upon Registration, Email Validation, Forget Password, One-Time Password OTP, etc.) Each customer has the full control over whether to receive email communications from https://PayLineGlobal.com and may opt-out via the unsubscribe in all our emails or via contacting us. If any user or merchant breaks our Anti-Spam policy and causes a damage to our email system, his/her account will be suspended immediately and will no longer have access to our services, as well as to our platform and will never be welcomed again to our platform. Each email or communication generated by https://PayLineGlobal.com always has the option to unsubscribe to never receive any future emails from us.
How long we retain your information?
We will retain Personal Information for the period necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by applicable law or regulation.
Contact Us:
If you have any questions about this Privacy Policy, please contact us.
Changes to our Privacy Policy
We may update this privacy statement to reflect changes. If we make any changes, we will notify you by email or by means of a notice on the platform prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. PayLineGlobal reserves the right to change any of its privacy policy at any time.
